לא צויין
זכר
גרוש
****
מלאה
אין פרטים זמינים
תיכונית, מקצועית, תואר ראשון
עברית
אנגלית
רכב פרטי – רישיון ב'
רכב פרטי
Education
Computer and Electronic Engineer - Cincinnati metro Collage (ungraduated).
Business Administration - University of Haifa.
PE Electronic Engineer - Zvi Sitrin.
שירות צבאי
1990 - 1995
טכנאי מגדל פיקוח
ניסיון תעסוקתי
Skills - Experience
• Customer support, Service & Application Engineer, Multidisciplinary hands-on experience – in the Medical and Printing industries, customer service on site, sales, training, presentation, consulting/Relationship.
• Sales –pre/post exposure by working as technical advisor and lead creation on products.
• Managerial function, responsible for all related administrative duties relating to customers, including the timely completion of service reports, expense reports, and weekly reports, PM and upgrades requirements, assist District Manager & Sales with site visit, dispatching, escalations and other District related tasks.
• Computers Software & Hardware –Applications custom install, PC rebuild Hardware and software, Operating Systems of Windows and UNIX, MS SQL data base and management.
• Networking file/media- servers, routers, switches- set up and configuration.
• Electro optics - lasers & Fiber optics.
• Mechanics and fine robotics, pneumatics air motors and valves.
• Electronics – analog &digital, circuit boards, wires motors, relays, switches, and sensors.
• Manage all company assets; including service vehicles, service parts inventory, test equipment, service tools, and other equipment, as assigned.
• Languages: Hebrew, Strong English & technical communication skills.
Printing Application Specialist - EFI, Caesarea Israel 2018- 2024
Customer support, domestically / internationally, Service of highly complex capital equipment in the commercial Printing industry, Ability to "think on my feet" and use a "problem solving mindset" in stressful problem-solving scenarios to address customer needs in efficient and affective way.
Technical documentation review edit, Technical Training Instructor, Technical presentations to small groups of People.
Work with Service Engineering as escalation focal point for on-going reliability and repair issues.
Field Service Engineer – Medivators, Denver –US 2011 – 2018
Customer support flying engineer provide Service and installation of highly complex capital equipment in the Medical industry, in Hospitals all over the west coast US.
Working with Field Service Managers, identify chronic equipment and customer problems and bring them to closure and resolution.
Acquires regional customer and performance data on product and analyzes data to determine appropriate courses of action.
Sales Pre/post Customer technical support.
Follow-up with customers to ensure customer satisfaction, timely completion of equipment documentation including service reports, installation records and customer service logs.
Team leader Assistant Manager & Field Service Engineer - Kodak-Scitex, Cincinnati -US 1998– 2011
Service, Diagnoses and repair& resolves technical problems in the areas of Computer and Software applications, Networks, Servers, Routers, switches TCP/IP Ethernet, Electronics, Electro optics and Lasers, Mechanics and fine robotics, Pneumatics, service on site or via phone, system Installation, preventative maintenance
Appreciate the opportunity and looking forward for interview, Thanks Ben yedidya.
