לא צויין
זכר
לא צויין
****
מלאה, חלקית
אין פרטים זמינים
מקצועית
עברית
אנגלית
אין פרטים זמינים
אין פרטים זמינים
Kingsborough Community College: Coursework Liberal Arts, Queens College: Psychology Courseworkניסיון תעסוקתי
All Covered/Konica Minolta Business Systems 2022-2023
DevOps Product Support Engineer
• Ensured integration with EHR utilizing NextGen Mirth to establish robust data connections with healthcare institutions.
• Collaborated with interdisciplinary teams to develop bespoke automated workflows for efficient processing of diverse
patient documents, leveraging Microsoft Azure VM hosting, for dedicated customer platform instances.
New Jersey Innovation Institute, Newark, NJ 2021-2022
Applications Specialist
Streamlined support for NJHIN integrations and enhanced statewide interoperability by guiding technical team members and
system analysts, leveraging Rhapsody and Mirth integration.
• Spearheaded technical leadership for grant projects, conducting thorough analysis, defining project scope, and aligning
with stakeholders to prioritize objectives.
• Maximized defined outcomes and deliverables by fostering collaboration with internal and external stakeholders to
engineer short and long-term technical solutions for State and local healthcare facilities. Achieved GO-LIVE for multiple
grant level projects for the New Jersey State Department of Health, enabling them to provide updated population Health
statistics by over 100%, as well as providing customized documentation on customized architecture.
RxMx Corp, New York, NY 2019-2020
Product Support Specialist
• Conducted thorough troubleshooting of application errors across front-end and back-end systems with HL7 messages,
identifying potential causes and documenting findings.
• Fostered collaboration among cross-functional teams to address software bugs, development, and support using Atlassian
Kanban board and Confluence, supporting the QA team with UAT and Regression testing as required.
Village Care of NY, New York, NY 2014-2019
Application Support Analyst III
• Facilitated communication of application issues to key stakeholders across various levels of the organization.
• Conducted extensive research on software application products and services, optimizing development and procurement
initiatives.
• Performed thorough QA functional testing on hotfixes, ensuring effective problem resolution through meticulous postresolution follow-ups.
Mt. Sinai Medical Center, New York, NY 2008-2014
Sr. Clinical Systems Analyst
• Contributed to the development of departmental SOP system policies and procedures.
• Enriched user experience by implementing Remote/Client Systems and establishing an internal helpdesk tracking system
for incident monitoring.
• Delivered round-the-clock support for Softlab/Sunquest LIS system and customized Softweb EMR, troubleshooting
backend HL7 messages via Cloverleaf/Ensemble/eGate Integration engines
Diligent and seasoned Applications Analyst with over 25 years of experience. Proficient in troubleshooting application errors,
conducting thorough research, and collaborating with cross-functional teams to ensure seamless integration and operation. Adept at
devising and implementing technical solutions to meet the diverse needs of customers, while adhering to industry standards and best
practices. Skilled in project management, stakeholder communication, and training end-users to maximize system utilization and
efficiency. Recognized for consistently delivering high-quality support and driving process improvements to enhance overall
operational effectiveness.
