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מלאה, חלקית
אין פרטים זמינים
תיכונית
עברית
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THE UNIVERSITY OF TEL AVIV SEPTEMBER 205
Practical Engineer of Industrial Engineering and Management.
שירות צבאי
Three years served in the Military Police as an MP.
ניסיון תעסוקתי
E X P E R I E N C E SENIOR TECHNICAL TRAINING MANAGER
Thales // Tel-Aviv, Israel // 2015 – Present
Successfully managed a diverse, geographically dispersed team
of training professionals, overseeing the design, delivery, and
evaluation of learning programs across multiple regions. Led
initiatives to standardize training processes, ensuring
consistency while tailoring programs to meet cultural and
regional needs. Spearheaded the development of innovative
learning solutions, including e-learning modules and virtual
workshops, to engage global audiences and enhance knowledge
retention. Fostered collaboration across time zones through
effective communication, team-building strategies, and the use
of technology to drive operational excellence and align training
outcomes with organizational goals.
• Launched customer requirement analysis methodology for
highly technical solutions, resulting in direct pre-sales
product solution re-positioning tactics that directly
increased take rates and sales.
• Standardized post-sales engagement processes, allowing
sales to focus on their next deal while securing the highest
levels for new customer onboarding, engagement, and
overall experiences.
• Deliver in-person and online technical training courses to
internal employees and external customers and partners.
• Expert in architecting, designing, and delivering costeffective, high-performance information technology
infrastructures and applications to address complex
business problems by assessing current capabilities and
designing future technology architectures to achieve
strategic technology plans aligned with the business's
strategic initiatives.
• Extensive qualifications in all facets of a project life cycle,
from the initial feasibility analysis and conceptual design
through documentation, implementation, user training, and
enhancement. Robust server, storage, and networking
background with a proven ability to build and manage
creative, highly energized focused teams
PRINCIPAL TECHNICAL ACCOUNT MANAGER
Gemalto // Tel-Aviv Israel // 2012 - 2015
Managed all aspects of a highly technical sales cycle, supporting
large critical accounts as a valued advisor and relationship
manager.
• Identified customer requirements, customizing sales
strategies and approaches to ensure solution value and
appropriate positioning.
• Orchestrated multiple internal business groups, including
Professional Services, Product Management, and Customer
Support, to secure a successful sale.
• Understood, supported, and worked through highly
technical requirements, both from the customer's needs and
internal solution limitations and expandability, to ensure the
appropriate services and configurations were extended.
• Negotiated large scale, big contracts are expanding across
several continents, securing deal construct profitability and
delivery viability - while ensuring a win-win approach.
• Guides customers through the sales process into the
support phase. Establish a direct relationship with
customers and provide them with timely value propositions.
• Develop and drive engagement with Strategic Customers
and partners.
LEAD TECHNICAL SUPPORT ENGINEER
Aladdin\SafeNet // Tel-Aviv Israel // 2008 – 2012
• As a Subject Matter Expert for all Authentication and
Encryption products, both on Cloud and on-premise
solutions, I supported all technical customer issues both
internally and client-facing.
• Diagnosed technical issues by reproducing them in
controlled environments, troubleshot for the root cause, and
supported solutions within the customer’s domain or
internal development requirements.
CYBER SECURITY ADMINISTRATOR
Contoso // Tel-Aviv Municipality,Tel-Aviv Israel // 2003-
2008
• Developed, implemented, and managed overall enterprise
security strategies and associated infrastructure and
architecture to support secure and flawless crossmunicipality city-wide communications technology
infrastructure.
• Oversaw the continuous monitoring of information
protection, Personal Identification compliance, and overall
integrity of all systems.
• Developed policies, standards, and guidelines to ensure a
uniform approach across all systems and requirements.
• Worked with corporate executives, business managers,
internal auditors, and legal counsel to ensure business
requirements and compliance adherence.
• Reviewed, analyzed, and selected new technologies and
services to ensure the latest available tools in securing
information and information systems.
• Defined and implemented ongoing risk assessment
programs. Analyzed suspected security breaches and
directed corrective actions
Dynamic and results-driven Global Training Manager with 10 years of experience in the high-tech industry. Proven expertise in leading global training programs, developing innovative learning solutions, and driving talent development initiatives across diverse markets. Adept at enhancing workforce capabilities, improving employee engagement, and aligning training strategies with business goals. Strong leadership, communication, and project management skills with a commitment to fostering a culture of continuous learning and professional development. Growth Strategies. Performance Management. Leading and Developing Teams Project Planning and Execution. Enterprise Transformation. Innovation through Technical Expertise Results-oriented Senior Training Manager with a track record of improving team performance through effective training initiatives
