לא צויין
נקבה
לא צויין
****
מלאה, חלקית
אין פרטים זמינים
תיכונית, מקצועית
עברית
אנגלית
רכב פרטי – רישיון ב'
רכב פרטי
WORK EXPERIENCE
2023 - Present - Customer Success Manager, DRolls
Managing a team of SDRs & researchers in development of customized
strategies for multi-channel outreach in diverse markets.
Fostering C level partnerships while implementing data driven engagement
and retention strategies
Implemented proactive strategies to retain clients and minimize churn,
resulting in high client retention rates and sustained business relationships.
2022 - 2023- Director of Sales and Marketing, Ace-Tech
(Start-Up, Medical Device)
erves as Ace-Tech's Business Representative, In charge of customer
communication and customer related processes
Perform market research
Researching organizations and individuals online to identify new leads and
potential new markets
Handling customer’s orders, customer surveys and feedbac
2020 - 2022 - Executive Assistant, Palram 4U
CEO's personal assistant, company's administrative manager
Handling peripheral procurement, local market bookkeeping, finding new
customers leads, social media maintenance (FB, Instagram, Pinterest)
Collaborating with all departments in the company
2018 - 2019 Country Manager, DFASS ISRAEL
(provides duty-free services on EL-AL aircrafts)
Managing the company in Israel, including customer service and IT, daily
contact with the company’s headquarters in the US - procurement, finance,
marketing
Producing the quarterly catalog "Fly&Buy", which is provided on the aircrafts
Managing transition to new handhelds for EL AL and conducting the US IT
team visits to Israel
Meetings with Israeli suppliers, dealing with senior executives from EL-AL and
contact with suppliers from abroad, managing and monitoring ord
EDUCATION HISTORY
2015-2016National Taiwan Normal
Universit
WINNING HUAYUENRICHMENT SCHOLARSHIP
FROM THE TAIWANESE GOVERNMENT,
EVERYDAY CONDUCT IN CHINES
2011-2014-University of Haifa
BACHLOR OF ASIAN STUDIES,
GRADUATED SUMMA CUM LAUDE (97)
DEAN HONORS FOR 2014
HONORS FOR 2013
DEPARTMENT CHENESE TEACHING
ASSISTANT
Additional courses2021
CUSTOMER SUCCESS MANAGER COURSE
GRADUATED HIGH SCHOOL WITH HONORS BY
THE ISRAELI MINISTRY OF EDUCATION 2006
*DIPLOMA IN THE ART OF SALES, "MATI HAIFA"
**RECOMMANDATIONS WILL BE PROVIDED
UPON REQE
Highly experienced in various positions and industries,
including Managing, Administrative and Sales positions.
Fluent in multiple languages. Full military service in a
classified intelligence unit (8200). Collaborate with variety
of clients, in small and large companies, in the domestic and
the international markets.
